Custodian Services
Chicago IL's Custodian Services

CHOOSING THE RIGHT CLEANING SERVICE

With any contracting service, there are several factors to consider before you make a selection. When choosing your cleaning service, it’s important to consider four factors: insurance status, safety training, security, and employee screening. By asking the right questions, you’ll ensure that you partner with a respected, professional custodian company that will provide you with the best service possible.

ARE THEY BONDED AND INSURED?

All workers should be covered by liability insurance and workers’ compensation. Liability insurance protects you from any accidental damage that a custodian service may cause during cleaning. Workers’ compensation provides payment for lost wages and medical care to workers who have been hurt on the job. Finally, a bond will protect you if the cleaning service fails to complete a job, meet financial responsibility, or cover the cost of your damaged property. When you meet with us, we’ll provide you with certificates of insurance so you know our policies are comprehensive and up-to-date.

DO THEY UNDERGO ONGOING SAFETY TRAINING?

Safety standards and techniques are always changing, which means a responsible custodian services company will ensure their employees go through regular training on safety material, such as safety data sheets, hazardous materials, and safe chemical handling. Any company you interview should be able to provide you a list of the chemicals that will be used at your facility. Dianas Cleaning Custodian Services, for example, has a list of Green Seal-certified cleaners that we use to keep your building sanitized and smelling great. You can also ask for bloodborne pathogen training certificates, as prescribed by OSHA.

DO THEY VALUE FACILITY SECURITY?

Even before performing cleaning services, the Custodian company you employ should concern themselves primarily with the security of your facility. When work is in progress at your facility, it should always align with your personal security policy. If the service is provided after hours, workers must make sure all doors are properly secured and not allow building access to visitors.

WHAT IS THEIR SCREENING PROCESS FOR EMPLOYEES?

Just as you wouldn’t want a contractor without experience laying a roof on your house, you wouldn’t want an unprofessional cleaning technician servicing your places of business. Reputable custodian services companies have policies and guidelines in place to screen every applicant before hiring, and each person should be fully vetted before being allowed to step foot at your location. Every employee should also present themselves professionally at all times.